Simplified Integrations
When a new Integration is enabled and authenticated, RESULTS will automatically pull in 3-4 metrics based on the integration provider. These metrics would be in line with our best practice for the respective integration provider. After creating and authenticating an integration, you will see a popup with a confirmation message. For instance I have authenticated a Salesforce integration and you will see the following message appear on the popup. "
Below are the integration providers supported and the best practice KPI's created after successful authentication for the respective integration provider.
- Salesforce
- Closed Opportunities
- YTD
- MTD
- Pipleline Value
- Closed Opportunities
- Xero
- Aged Receivables
- P&L Sales
- Asknicely
- NPS Score
- Quickbooks
- Aged: Accounts Receivable
- Profit and Loss: Total Income
- Officevibe
- Engagement Score By Date
- Zendesk
- Ticket Count Solved
- Satisfaction Rating
- Ticket Count by Status
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